The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
“The king size bed was incredibly comfortable, complete with convenient power points on both sides for charging devices.” view full review
Spacious Bliss
“The bathroom was impressively spacious for an inner-city hotel, with good shower pressure and a well-organized vanity for toiletries.” view full review
Quick Cafe Bites
“The little cafe in the reception area was perfect for grabbing a quick bite or enjoying a refreshing beer before heading out.” view full review
Well-Lit Serenity
“The room had ample natural light during the day and a superb mix of lamps for a cozy evening ambiance, making it a lovely space to unwind.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
384 Pitt Street,
Sydney,
Australia,
2000,
New South Wales
Map view
street view
384 Pitt Street,
Sydney,
Australia,
2000,
New South Wales
City landmarks
Opera House
Sydney Opera House
2.4
km
Park
Royal Botanic Gardens
2.2
km
Aquarium
SEA LIFE Sydney Aquarium
1.5
km
Gallery
Art Gallery of New South Wales
1.6
km
Sydney
Darling Harbour
1.3
km
Museum
Australian National Maritime Museum
1.8
km
Park
Hyde Park
930 m
Garden
Chinese Garden of Friendship
930 m
Mall
Queen Victoria Building
820 m
Bridge
Sydney Harbour Bridge
2.9
km
Church
St Mary's Cathedral
1.1
km
Sydney NSW 2000
Darling Harbour dining
850 m
Museum
Powerhouse Museum
940 m
Museum
Museum of Contemporary Art Australia
2.0
km
Sydney
Sydney Harbour
3.2
km
Zoo
WILD LIFE Sydney Zoo
1.5
km
Museum
Hyde Park Barracks Museum
1.2
km
Westfield Centrepoint 100 Market St Retail Level 5
Sydney Tower Eye Observation Deck
950 m
Planetarium
Sydney Observatory
2.1
km
Mall
The Rocks
2.2
km
Museum
Australian Museum
850 m
Museum
Madame Tussauds Sydney
1.6
km
10 Macquarie St
The Mint
1.4
km
Shopping Area
Central Park
1.3
km
Event hall
International Convention Centre Sydney
1.5
km
Gallery
White Rabbit Gallery
1.3
km
Harbour
Cockle Bay Wharf
1.1
km
Mrs Macquaries Road
The Domain
2.3
km
Nearby
Public Building
Sydney Town Hall
530 m
Museum
Anzac Memorial
490 m
Restaurants
Masala Bowl
20 m
382A Pitt St
Burger Project
150 m
Latitude Tower World Square 644 George St Shop 11. 06 World Square Shopping Centre
Sea Bay
40 m
372 Pitt St Haymarket,
hungry jacks
90 m
Pitt Street
Thainatown
90 m
North Apartments 91 Goulburn St
Kin Senn Signature Thai Street Food
90 m
421 Pitt St
Abb Air
130 m
Shop 9.60 WorldSquare Shopping Centre Goulburn St Haymarket
1915 Lan Zhou Beef Noodles
160 m
Shop 17
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.2
Location
7.9
Service
7.7
Dining
6.1
Guest reviews
6.8/10
based on 11 reviews
7.5
7.5/10 based on 3231 reviews
Tom
United Kingdom,
April
2024
7.4/10
The hotel offers a spacious and clean room with a convenient central control panel at reception, although the wheelchair lift behind the lift was a bit confusing. Service was highlighted by a shock at check-in due to overbooking but was quickly resolved with maintenance spraying the room. The location is perfect for both train and car travelers, with an excellent tram network and nearby amenities. Dining showcased a superb Indian dish but could use more variety. Overall, a comfortable stay with friendly staff and some minor hiccups.
Rooms
8.0
The room was spacious and clean, with a unique feature of a wheelchair lift behind the lift. The central control panel at reception was handy.
Service
7.0
I experienced a shock at check-in due to overbooking, but the maintenance team promptly resolved the issue with a room spray. Other services were satisfactory.
Location
9.0
The hotel's location is ideal for various transportation options, offering easy access to the city via train or car. The surrounding cafes, restaurants, and shops provided convenience.
Dining
7.0
The dining experience was good, especially with a superb Indian dish, but more variety would enhance the overall experience.
Facilities
6.0
The hotel offers standard facilities to meet basic needs, with room for improvement.
Phil
United States,
April
2024
7.6/10
The hotel's location is fantastic, overlooking Goulburn Street and close to all city highlights. The rooms, although small for two people, had a view, but there were grotty stains on the carpet. The service was excellent, with friendly and helpful staff. The dining options were good with varied choices, but the breakfast room was too cool due to the air conditioning.
Rooms
6.0
The rooms were VERY small for two people but had a view. There were grotty unknown stains on the carpet next to the bed.
Service
9.0
The service was excellent, with friendly and very helpful staff.
Location
8.0
The location was fantastic, offering convenience and a lively atmosphere near world square with food places and shops.
Dining
7.0
The dining experience was good with plenty of choice, but the breakfast room was too cool due to the air conditioning.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay.
Ralph
United Kingdom,
February
2024
5.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were quiet and spacious but unfortunately very dirty with mold in the shower and a scratchy blanket on the bed. The price was quite high considering the overall unpleasant experience, despite the convenience of the location.
Rooms
5.0
The room was quiet and had good space, but cleanliness was a major issue with mold in the shower and an uncomfortable blanket on the bed.
Service
7.0
The service was lovely and super helpful, but they were not very accommodating when I raised concerns.
Location
8.0
The hotel's location was convenient and central, allowing easy access to many attractions in Sydney.
Dining
5.0
The dining experience was slightly disappointing with limited variety for the price paid.
Facilities
6.0
Facilities were adequate but not exceptional.
Alfred
United Kingdom,
December
2023
8.2/10
The hotel offered cozy rooms with a comfortable bed and a great shower, ideal for my 3-night stay. Despite being a bit small and located near the elevator, they were clean and surprisingly quiet. The service was exceptional, with welcoming and polite staff who kept the room and bathroom exceptionally clean. The location in the Central Business District was perfect for my needs, with friendly and helpful staff ensuring a pleasant experience. The dining options were decent, although not as good as previous visits, and the facilities provided were worth the value. Overall, a satisfying stay worth the money.
Rooms
8.0
The rooms, although small, were clean and quiet, with a comfy bed and a great shower.
Service
9.0
The staff were all very lovely and provided exceptional service.
Location
9.0
The hotel's location in the Central Business District was extremely convenient, with friendly and helpful staff.
Dining
7.0
The dining experience, though not the best compared to previous visits, offered a decent variety of options.
Facilities
8.0
The facilities provided were well worth the value, enhancing the overall stay experience.
James
United Kingdom,
September
2023
6.0/10
Upon arrival, the room was not ready despite being past check-in time; it lacked cleanliness and could use a refurbishment, only suitable for sleeping due to limited space. The service was friendly and helpful, yet failed to provide receipts upon request. The location was convenient, surrounded by major facilities and attractions. The dining options were average, offering the same everyday buffet. Overall, a place with potential but in need of improvements.
Rooms
5.0
The room was not clean and in need of refurbishment.
Service
7.0
The service was friendly but lacked in providing requested receipts.
Location
8.0
Great location close to major facilities and attractions.
Dining
5.0
The dining experience was average with repetitive buffet options.
Facilities
6.0
Basic facilities available.
Arnold
United Kingdom,
August
2023
7.6/10
The hotel offers clean, practical, and comfortable rooms that are serviced daily. While the property could benefit from some maintenance, it provides a comfortable stay. Despite the slightly higher prices, the hotel's cleanliness and comfort stand out.
Rooms
7.0
The rooms were serviced daily and were clean and comfortable, though a bit tired and could do with some maintenance. The pricing seemed overpriced for the quality offered.
Service
8.0
The service was helpful and chilled out, making the stay pleasant. The staff were very pleasant and efficient, actively working to improve the customer experience.
Location
8.0
The location is very good, with walking distance to many attractions including Darling Harbour, Chinese park, museum, and more. Though lacking in views expected from a city location, the proximity to main shops and attractions is convenient.
Dining
7.0
The dining experience was satisfactory, with breakfast available early consisting of hot beverages and pastries. However, there were some areas for improvement in maintaining offerings throughout the morning.
Facilities
8.0
The facilities provided are clean, practical, and enhance the overall comfort of the stay. Though not perfect, they serve their purpose effectively.
John
United Kingdom,
August
2023
8.0/10
I found the hotel to be in a convenient location with easy access to various attractions. The rooms were clean and in good working order, though it took a bit of time for the air con to cool the room when I first arrived. The hotel staff was accommodating and friendly, making my stay enjoyable. However, the breakfast experience fell short in some areas. Overall, a decent choice for a stay in the city center.
Rooms
8.0
The rooms were spotless and in excellent working order, though it took a while for the air con to cool the room down initially. It may be a little tight for two travelers, but overall clean and well-maintained.
Service
9.0
The staff at the hotel were incredibly helpful and friendly, providing great service throughout my stay. They even allowed me to check in early so I could rest before an event. The hotel's service was top-notch, offering a comfortable and clean environment.
Location
9.0
The hotel's location was perfect for exploring the city, with easy access to Paddy's Market, Darling Harbour, and Central Station. The surrounding neighborhood had a great selection of Asian restaurants and shops. Additionally, it was convenient for tram transportation and provided a hub for various activities.
Dining
7.0
The dining options were good with a variety of choices, although the air conditioning in the breakfast room tended to make it too cool. The floor staff could have been more attentive to ensuring items did not run out too early in the morning. However, overall, the dining experience was surprisingly enjoyable.
Facilities
7.0
The hotel offered a range of facilities such as room service, laundry, and tours/ticket assistance. However, the dining experience and some minor room issues slightly impacted the overall facilities' experience. Despite this, the value for money was reasonable for the services provided.
Eric
United States,
July
2023
6.6/10
I had a mixed experience at the hotel. The rooms were small and filthy but surprisingly quiet despite overlooking PITT Street. They were comfortable but needed better cleanliness. The location was convenient, close to various attractions and public transport. However, the neighborhood had a diverse mix of shops and signs in Chinese. The service was welcoming and proficient, making my short stay enjoyable. The dining experience was slightly disappointing in terms of variety compared to the price paid.
Rooms
6.0
The rooms, although small and needing better cleanliness, were surprisingly comfortable.
Service
8.0
The staff was welcoming and proficient, making my short stay enjoyable.
Location
7.0
The hotel's location was convenient, close to various attractions and public transport, but the neighborhood had a diverse mix of shops and signs in Chinese.
Dining
5.0
The dining experience was slightly disappointing in terms of variety compared to the price paid.
Facilities
The facilities were adequate for a short stay.
Daniel
United Kingdom,
July
2023
7.2/10
The hotel had a good location, close to necessary amenities, but the room size was quite small. The cleanliness was satisfactory, but the lack of soundproofing affected my stay negatively. The provision of tea and coffee was appreciated.
Rooms
7.0
The rooms were clean but did not seem to be soundproof. The size was the smallest I've experienced, which made my stay uncomfortable. However, the location was convenient for my needs and the provision of tea and coffee was a nice touch.
Service
6.0
The staff was a bit of a let down with rudeness and incompetence in managing customer and billing issues. On the flip side, they were friendly and helpful.
Location
8.0
The location was excellent, close to transport links and shopping centers. Being an IBIS Hotel slightly inhibited the experience but was overall convenient for public transport and access to city landmarks.
Dining
8.0
The dining experience was pretty good, with a nice variety available. The staff were helpful and accommodating, making the meal enjoyable.
Facilities
7.0
The hotel provided good facilities, but there were no specific comments on this aspect.
Andy
United Kingdom,
June
2023
6.0/10
The hotel was a mixed bag, with clean and functional rooms but a noisy location next to a nightclub. The staff were friendly but fell short in communication. The convenient location was a plus for exploring Sydney, despite the loud surroundings.
Rooms
6.0
The room was very small for the price but clean and suitable for a one-night stay; a bit cramped for one person.
Service
7.0
The staff were friendly and accommodating, allowing me to check in early for some rest, but missed sending the promised receipt despite reminders.
Location
6.0
The location isn't the best due to the loud nightclub next door, but it's convenient for accessing attractions and public transport in Sydney.
Dining
5.0
The dining experience was a bit of a letdown with average food quality for the price; some improvement needed.
Facilities
Value for money wasn't highlighted.
Alexander
United States,
May
2023
6.0/10
My stay at the hotel had its ups and downs. The location was great for sightseeing and clubbing with friends, but the room wasn't as expected and seemed overpriced. The service was top-notch, with friendly staff but some issues with sending receipts. The dining experience was ordinary and overpriced, while the facilities were decent.
Rooms
5.0
The room was smaller than anticipated and had a lingering smell, possibly from being a smoking room in the past.
Service
8.0
The staff were very friendly and accommodating, providing good service overall.
Location
7.0
The central location made it easy to explore the area, despite being in a busy district.
Dining
5.0
The dining experience was ordinary and overpriced for the quality of the food.
Facilities
6.0
The facilities were adequate but nothing exceptional.